Your Needs.
Your Choice.
Understood.

A positive, person-centred way to share your accessibility needs with participating venues, so you can plan, visit and enjoy with confidence.

✓ Free for individuals✓ Your information, your choice✓ Better prepared venues

Dignity first

Share your needs without repeated, uncomfortable explanations.

Your choice

Select what to share, and with which participating venue.

Better prepared venues

Give businesses the information they need to plan and welcome you well.

Be part of the beginning.

Help test UMIN with individuals and venues and shape a more inclusive, welcoming world.

How UMIN works

A simpler, more positive way to share your individual requirements with a venue before you arrive.

1

Create your profile

Choose the individual support requirements you want to communicate.

2

Choose what to share

Only send information relevant to your planned visit.

3

Venue confirms

Participating staff review your request and confirm arrangements.

4

Enjoy your visit

Arrive with greater confidence and fewer repeated explanations.

UMIN is in development. Each venue must confirm what it can provide; requests are not automatically guaranteed.

Membership

Your needs. Your choice. UMIN is designed to be free for disabled individuals.

FREE MEMBERSHIP

UMIN Member

Personalised requirements, a planned digital and physical card, and control over what is shared with participating venues.

PLANNED OPTIONAL SERVICE

UMIN Verified

Independent recognition of specific access requirements and eligibility for certain benefits where participating venues accept the credential. Not yet available.

UMIN membership or verification is not required to request reasonable adjustments under applicable law.

For Businesses

Make every welcome more personal. Receive customer-authorised requests, coordinate your team and help visitors feel understood.

Founding pilot partners

Help shape UMIN with a free pilot and no obligation to subscribe afterwards.

Proposed subscriptions

Small venue: £24.99/month
Medium venue: £49.99/month
Large venue: £99.99/month

Illustrative pricing, subject to pilot feedback.

Join the UMIN pilot

Be part of the beginning. Tell us whether you're interested as an individual or a business.

This is a demonstration form. It does not transmit, email or store your information. Please don't enter medical details.